StayWarm™ Wholesale Privacy Statement
Last Updated: October 8th, 2026
[Company Legal Name] ("StayWarm™," "we," "us," or "our") respects the privacy of the businesses and individuals who visit this website and engage with us as wholesale customers, prospective partners, or business contacts. This Privacy Statement explains what information we collect through our B2B wholesale website, how we use and share it, and the choices available to you. This Privacy Statement applies only to our wholesale/B2B website and does not cover our separate consumer-facing site or any third-party platforms we may sell through. By using this website or submitting information to us as part of the wholesale account process, you acknowledge that you have read and understood this Privacy Statement. If you are submitting information on behalf of a business, you confirm that you are authorized to do so and to agree to this Privacy Statement on that business's behalf.
1. Information We Collect
We collect information in a few different ways. Information you provide directly includes your name, job title, business name, business address, email address, phone number, tax identification or resale certificate details, and any other information submitted through account registration, order forms, contact forms, or correspondence with our wholesale team. Information collected automatically includes technical data such as your IP address, browser type, device information, pages visited, referring website, and general usage patterns, gathered through cookies and similar tracking technologies when you browse our site. Information from transactions includes order history, product preferences, shipping details, and payment status; note that full payment card numbers are processed by our third-party payment processor and are not stored directly on our servers. We do not intentionally collect sensitive personal information (such as health information, government identification numbers, or precise geolocation) through this website, and we ask that you avoid including such information in any form submissions, order notes, or correspondence with us unless specifically requested.
2. How We Use Your Information
We use the information we collect to create and manage wholesale accounts, process and fulfill orders, communicate about pricing, shipping, and account status, respond to inquiries and provide customer support, send account-related notices and, where you've opted in, marketing communications about new products or promotions, improve and maintain our website's functionality and security, and comply with legal, tax, and regulatory obligations, including verifying business or resale status. We do not use information collected through this B2B site to build consumer marketing profiles, and we do not knowingly collect information for the purpose of targeting individual consumers. We may also use aggregated, non-identifying data about site usage and order trends to guide product development, inventory planning, and improvements to our wholesale ordering process.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to keep you logged into your wholesale account, remember your preferences, understand how visitors use our site, and, where applicable, measure the performance of marketing campaigns directed at prospective wholesale partners. Most browsers allow you to control or disable cookies through their settings; please note that disabling certain cookies may affect the functionality of your wholesale account or the checkout process. We do not currently respond to browser "Do Not Track" signals, as there is no consistent industry standard for how such signals should be interpreted.
4. How We Share Information
We do not sell your business or personal information to third parties for their own marketing purposes. We do share information with service providers who help us operate our business, including payment processors, shipping and fulfillment carriers, website hosting and analytics providers, and customer relationship management or email service platforms, each of whom is authorized to use your information only as necessary to provide services to us. We may also share information when required by law, such as in response to a subpoena, court order, or other legal process, or when necessary to protect the rights, property, or safety of StayWarm™, our customers, or others. In the event of a merger, acquisition, financing, or sale of business assets, information may be transferred as part of that transaction, subject to standard confidentiality protections. We may also share aggregated or de-identified information that cannot reasonably be used to identify you or your business, for purposes such as industry benchmarking or internal reporting.
5. Third-Party Links and Services
Our website may contain links to third-party websites, such as payment processors, shipping carriers, or social media platforms, that are not owned or controlled by StayWarm™. This Privacy Statement does not apply to those third-party sites, and we encourage you to review the privacy policies of any third-party service before providing information to it. We are not responsible for the content, privacy practices, or security of third-party websites linked from our site.
6. Data Retention
We retain business and account information for as long as your wholesale account remains active, and for a reasonable period afterward to comply with tax, accounting, and legal recordkeeping obligations, resolve disputes, and enforce our agreements. Where retention is no longer necessary for these purposes, we take reasonable steps to delete or anonymize the information, though backup systems may retain copies for a limited additional period before they are fully purged.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, use, disclosure, alteration, or destruction. This includes measures such as encrypted connections for data transmission and restricted internal access to account and order information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information. If we become aware of a data breach affecting your information, we will notify you and take appropriate action in accordance with applicable law. Access to account and order information within our organization is limited to employees and contractors who need it to perform their job functions, and those individuals are subject to confidentiality obligations regarding any business or personal information they encounter.
8. Your Choices and Rights
Depending on your location and applicable law, you may have rights regarding the personal information we hold about you. These may include the right to access the personal information we hold about you, the right to correct inaccurate information or update outdated information, the right to request deletion of your information, subject to legal and business recordkeeping requirements, the right to opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly, and, for California residents and residents of certain other states, additional rights under applicable state privacy laws, such as the right to know what categories of personal information we collect and the right to request that we not sell or share such information (we do not sell personal information as defined under these laws). If we process any personal information based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact us using the information in Section 12 below. We may need to verify your identity or business affiliation before fulfilling certain requests, and we will respond within the timeframe required by applicable law.
9. Automated Decision-Making
We do not use your personal information to make decisions that produce legal or similarly significant effects about you through fully automated means. Any account approval, credit, or order decisions involving wholesale accounts involve human review.
10. International Visitors
This website and our wholesale operations are based in the United States, and information you provide is processed and stored in the United States. If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country with data protection laws that may differ from those in your jurisdiction. By using our website, you consent to this transfer, storage, and processing.
11. Children's Privacy
This website is intended for business use by adults establishing or managing wholesale accounts and is not directed to children. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.
12. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "Last Updated" date, and material changes may be communicated directly to active wholesale account holders. Your continued use of our website or wholesale account after changes are posted constitutes acceptance of the updated Privacy Statement.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Statement or how we handle your information, please contact us at info@staywarmsupplement.com.